Year Iocn
10+
Years of Experience
Happy Customers
100+
Happy Customers
Different Countries
50,000+
Servers Managed
Affiliated Partners
20+
Affiliated Partners

Dedicated IT Team

Urolime is the favored Offshore Dedicated IT Partner for Globally Managed IT Service Providers (MSPs), IT support companies, Data center and Hosting companies, Cloud service providers and IT solution providers due to its tremendous service potential, reliability and round the clock assistance.

Read more

IT Consulting

Urolime’s global IT Consulting services help customers gain competitive advantage in their businesses by leveraging its unrivaled technological expertise and industry insights. We offer end-to-end IT solutions through a large network of qualified IT solution providers around the globe.

Read more

What our Clients say

“The Urolime team brings a broad range of IT experience to the table. We were able to integrate the Urolime team with our linux support operations team with minimal lead time. This allowed us to expand our support coverage quickly and efficiently, while maintaining a high standard of service. ”

Nathanial Gardner

“We've been using Urolime's IT Support Services, Managed Services, and Cloud Services for 6+ years and I can assure you that you will not find better services or a more competent, dedicated, and cost effective support team anywhere. ”

Forest Cassidy

“We have always received excellent IT support and professional services from Urolime. Their knowledge and quality have always been above our expectations and their responsiveness is always timely and very efficient. We consider the Urolime team a trusted IT partner who has proven to be excellent in problem resolution, reliable in times of crisis, and very consistent in meeting our lofty support expectations. ”

Scott Lard

“I am writing to both endorse and recommend Urolime as a IT Service Provider for any organization. The best measure for me is, the professionalism, knowledge and end to end support, and have achieved the overall objective of the project as well as having fun along the way. The response to problems is always very fast, resolved quickly and can usually be done remotely which saves me time. Great service all round.”

Johnny Cator

“When it comes to getting it done quickly and on price, Urolime was our go-to IT company for 4 years. The services Urolime provided was top quality. From initial inquiry to wrap up, Urolime team was like having my own in-house department, only they were more professional and prompt! Highly recommended.”

Martin Roseman

“I have worked with Urolime on a handful of projects over the past year. They are incredibly responsive, professional, knowledgeable, and committed to solving every problem presented. We had a large database migration and we ran into a problem the night of the migration. As a group, we decided to wait a week to iron out the problems. Urolime researched the problem on their own, figured out a solution, and migrated it the very next day with no issue. They're definitely my go-to company whenever I have an IT issue. You will not go wrong using Urolime.”

Jamie Salvatori

“ I have worked with many IT Outsourcing Partners, and I recommend Urolime as one of the best. They were professional in providing solutions for my complex requirements and IT Support Issues. They were reliable courteous and had great expertise. I recommend them and will partner with them again.”

Michael Holstein

“Candid to admit...In my experience as far as IT Support is concerned , Urolime is probably the best customer friendly company around. We have had nearly 100 % uptime with our emails and website management. Whenever there were some aberrations, they were quick to pounce on the issue and close it . I really appreciate their accountability.When they say they will get back to you. I believe your firm processes along with a trained workforce should be making the things work for you and in the end for customers like us. Take this excellence levels to the future..All the Best !!!!! ”

Pramod Sugathan

How we work

Urolime is the favored Offshore Dedicated IT Partner for globally Managed IT Service Providers (MSPs), IT support companies, Data Center and Hosting Companies, Cloud service providers and IT solution providers. We ONLY work with the above said partner companies to help them in building a Dedicated IT Team.

Urolime Follows a 6 steps process model for a successful engagement as follows:

  • Step 1

    Requirement Eliciation

    It is the critical element for the success of any project and it helps us in creating a clear picture of client requirements and needs. It helps us to create a complete set of requirements, enable better planning and offer best costs.

    Learn More About this Step
  • Step 2

    Proposal

    Based on our analysis and understandings, client requirements and value additions are incorporated in a proposal which suggest Dedicated Team Model and submitted for the partner approval.

    Learn More About this Step
  • Step 3

    Building Resource Pool

    Urolime works closely with its partners to build a resource pool which is an integral part of our approach. Based on the proposed team, Urolime will start the interview process. We follow a series of well defined process and tests to select the best team members for our partner and our experienced talent acquisition board have several level of interview process in this phase.

    Learn More About this Step
  • Step 4

    Resource Onboarding & Training

    Urolime will engage a senior Team Manager along with the selected team to ensure smooth functioning of the partner projects. We are sure that this association will help them in reducing work delays, increase their savings and eliminating business risks.

    Learn More About this Step
  • Step 5

    Project Assignment

    After the Onboarding process complete, the team will be fully equipped to serve partner and its customer infrastructure. In this phase, the partner project management team can start managing the team directly and assigning them with projects/tasks.

    Learn More About this Step
  • Step 6

    Project Execution and Reporting

    Urolime and Partner project managers will closely analyze how the projects are executed by the team, identify the gap and prepare training if necessary.

    Learn More About this Step
Read More

Urolime’s global IT Consulting services help customers gain competitive advantage in their businesses by leveraging its unrivaled technological expertise and industry insights. We offer end-to-end IT solutions through a large network of qualified IT Solution providers around the globe. Urolime’s consultants will work closely with customers and help them to reduce operating costs and increase your IT return on investment. Urolime is your customer oriented IT partner and we will ensure the best and cost effective solution.

  • Step 1

    Requirement Eliciation

    It is the critical element for the success of any project and it helps us in creating a clear picture of client requirements and needs. It helps us to create a complete set of requirements, enable better planning and offer best costs.

    Learn More About this Step
  • Step 2

    Proposal

    Based on our Requirement Analysis, our consultants work with our registered partners to bring up the best fit solution. Our IT Consultants team evaluate the solutions offered by partners, time and cost involved and choose the best one for our customer.

    Learn More About this Step
  • Step 3

    Meet & Greet

    After signing a Non-Disclosure Agreement (NDA), we will introduce our partner and setup a call for you to interact directly. This will give the customer an opportunity to evaluate and understand the partner and the solution they offer in detail.

    Learn More About this Step
  • Step 4

    Agreement Signup

    Following discussions and evaluations, customer will sign a Master Service Agreement with the partner company. The Partner company will provide the final proposal and detailed statement of work. After signup the project begins.

    Learn More About this Step
  • Step 5

    Progress Follow Up

    Urolime will always communicate with the partners to make sure the project is on track as per the plan. We will also get in touch with our customer to make sure they get proper updates about milestones and their satisfaction level for the service provided by our partner company.

    Learn More About this Step
  • Step 6

    Final Review

    Some times our customers need our expert IT Consultant services to help in final evaluation and review of the work completed by our partners.

    Learn More About this Step
Read More

Get in Touch

We ensure quality & support