Be it a small, medium or large scale web hosting company, support is a key aspect in the the long term success of the business. As a reputed and trustworthy offshore web hosting support provider in India, Urolime offers 24/7 web hosting support to ensure a hassle free hosting experience. We provide a multi-tiered hosting support plan including shared, semi-dedicated and dedicated plans based on your requirements.
Our managed hosting services effectively covers 24/7 monitoring and management of servers. For small and medium businesses, dedicated managed hosting is the right solution. The dedicated managed hosting services provided by Urolime include hardware and software setup, vulnerability scans, detecting intrusions, firewall updates, monitoring, data backups and more.
Shared plans are volume based plans in which the team will work on multiple clients at any point of time. These are effectively support desk based plans with varying rates depending upon the number of tickets received during a specific timeframe.
Semi dedicated tech support at Urolime provides a round the clock coverage of your tech support requirements. A semi-dedicated tech will work on multiple clients(two clients to be specific) with a guaranteed working time of 4 hours for each client contributing a total of 20 hours per week.
Urolime has a dedicated team of certified technical experts who ensures your customers IT support needs are met. A dedicated tech will cover a total of 40 hours per week(8 hours* 5 days).
At Urolime, our dedicated service team handles the resources on your behalf and meet their requirements in the most efficient manner. A dedicated team effectively consists of 4 dedicated techs working around the clock for 24/7 coverage.
Benefits of Offshore Web Hosting Support:
Our expert dedicated offshore hosting support team at Urolime assures the best offshore hosting services. By outsourcing your hosting services, you can save your operating costs and improve the overall efficiency. We have a diversified pool of professional hosting support team.