What is CCM? Customer Communications Management (CCM) software is a front-office experience technology that allows enterprises to provide communications to their customers at scale. Usually, these software’s will be connected to the back-office (business processes, core banking systems, insurance systems, and even customer relationship management systems) to provide the experience throughout the customer journey. There […]
With the popularity of remote working models, organizations are giving more priority to ensure the security and flexibility of the cloud infrastructure. Here are four key considerations on how to keep your cloud infrastructure secure: Availability One of the most predominant features of Cloud services is its scalability — which allows a process, network, […]
Application and software development has become an integral part of enterprises all over the world. Numerous technologies and architectural patterns have emerged over the years and have made its impact on making software development and maintenance easier than before. One such architectural pattern very much used in enterprises these days is the Microservice architecture. Microservice […]
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