How Cloud computing is transforming CCM

What is CCM? Customer Communications Management (CCM) software is a front-office experience technology that allows enterprises to provide communications to their customers at scale. Usually, these software’s will be connected to the back-office (business processes, core banking systems, insurance systems, and even customer relationship management systems) to provide the experience throughout the customer journey. There […]

Microservices – The Booming Strategy for Enterprises

Application and software development has become an integral part of enterprises all over the world. Numerous technologies and architectural patterns have emerged over the years and have made its impact on making software development and maintenance easier than before. One such architectural pattern very much used in enterprises these days is the Microservice architecture. Microservice […]

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