The current situation has made it evident, just how miserably inadequate is the business continuity plans most organizations had in place. If they existed at all, they were prior to the COVID-19 pandemic. Most organizations must have assumed only a level of disruption that would last, at most, a few days in the wake of, for example, a hurricane or a flood. The COVID-19 pandemic has made it obvious that the level of disruption required for business now needs to be at unimagined levels of scale.
In the majority of cases, the business continuity plans which the organizations might have had could have been rested in binders on a shelf somewhere in the office. In the scenario of employees working from home, it quickly became apparent that not only were those shelves inaccessible but the technology already available made the instruction and processes obsolete. In fact, most employees simply turned to video conferencing platforms to collaboratively figure out what to do next, on the fly, and with predictably mixed results.
The challenge now is to learn to figure out how the top Managed service companies in India can create a significantly more agile business continuity plan. For example, it’s profusely clear now that employees prefer to be informed about what to do using video. That means there’s now a substantial opportunity for organizations to deploy online video platforms to enable video recording of their business continuity plans in a way that can be easily circulated in the event of a crisis. Demand for the Video hosting in on the rise and top Managed service companies in India are now equipped to help companies implement business continuity practices
top Managed service companies in India can help companies modernize their business continuity planning in the wake of COVID-19 situation
Communications, of course, is the key and it needs to expand well beyond the four walls of the business. Organizations must be able to proactively reach out to customers using a variety of communications channels. In fact, more than a few of the timelines for budding digital business initiatives are now being accelerated as those projects become incorporated with high-priority efforts to modernize business continuity plans. At the other end of the spectrum, those organizations which need to communicate with suppliers may not be able to deliver a critical component because of the COVID-19 situation. This is as equivalent as a situation where an organization may need to cancel an order because the demand for the products and services they sell has suddenly declined.
So what’s the next steps?
In the wake of this situation, many businesses will soon be entering the next critical phase of this crisis. After shutting down many activities, they will be looking to restart many processes once each state determines to its satisfaction that business can return to some semblance of normalcy. It’s now only a matter of time before most business processes are re-engineered in one way or another to become more resilient.
So here is where Cloud Managed Service providers can play a vital role in reengineering the business process to get equipped with the next catastrophe.
Starting from a basic replacing of virtual private networks (VPNs) with software-defined wide area networks (SD-WANs), or moving more workloads to the cloud, cloud optimization, no aspect of IT will be left unchanged by the COVID-19 pandemic. The challenge and opportunity for Cloud managed service providers (MSPs) is to determine which of those aspects of IT should be taken care by a MSP and identify those that are not likely to be as agile that can be managed by an internal IT team.
About Urolime top Managed service companies in India
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As the leading top Managed service companies in India, Urolime’s managed IT services & support provide a single point of contact by managing your devices and platforms across the network, infrastructure, and cloud. So choose the right top Managed service companies in India for better quality and efficiency of software development and infrastructure management.
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