What is an MSP?
Managed IT services is the practice of outsourcing certain business processes and functions of an organization to make operations more efficient and to optimize the IT operations costs. There are Cloud managed services providers which are helping businesses scale faster.
Hiring IT service providers helps organizations to continually monitor, support, and manage the key parameters and to resolve and create reports on business operations to ensure that they meet all industry regulations and compliances. Hiring an MSP enables a business to focus primarily on operations, increasing productivity, and efficiency against the competition.
This article lists all the latest trends and an understanding on how managed service providers are evolving in the era of digital transformation.
Top Trends :
1. Cloud, Automation and Outsourcing
To accelerate a business’s digital transformation and to enhance customer engagement, the application of a multi-cloud environment is a major challenge for most enterprises, and they lack the skillset and infrastructure for this. For a competitive edge, the businesses need to enable and adopt cloud technology into their processes, which gives a usage-based pricing model that offers easy scaling.
IT industry is also seeing the adoption of automation which eliminates redundant and repetitive tasks and helps the team to become more efficient, by getting more work done in less time. But the automation needs for every business are different. That’s where outsourcing to a top managed services provider in India can help implement a multi-cloud and custom automation across different business processes.
2. IoT and Blockchain
The latest report by IoT Analytics, the number of connected devices is expected to grow to 22 billion by 2025. But for enterprises to adopt innovative technologies and to remain market-relevant they need to hire or have to gain substantial knowledge of these emerging technologies. But for most businesses, this is only time-consuming and inefficient. So, it is easy and safe to hire a Managed Service Provider which can help businesses to identify the knowledge gaps to optimize the cloud strategy and adopt innovative technologies across relevant business operations.
3. Hyper-Converged Infrastructure
Hyper-converged infrastructure helps to connect computing, networking, and storage to create a single, easy-to-use system that enables the business to scale faster towards digital transformation.
A typical hyper-converged infrastructure includes virtual computing, virtual SAB, and a virtual network, at a minimum. But implementing this infrastructure is also a complex process that requires care and expertise.
By hiring a managed service provider, the expert can understand the current and changing needs of the enterprise, and help create and implement a single infrastructure that makes their business processes more efficient.
4. Enhanced Security
With increasing cyberattacks, it is becoming vital for businesses to secure their infrastructure. This requires them to do a full audit and identify the touchpoints that are at the highest risk and devise solutions to secure them, and to implement and continually monitor them. All this needs the right skills and for businesses, with limited IT budgets, this will restrict them from implementing the infrastructure security.
A managed security service can be of great help here, by continually monitoring, defending, optimizing security measures and regulations, and helping businesses recover from cyberattacks.
5. Outcome-based services
With consumer needs and standard industry requirements changing by the day, businesses are now seeking result-based outcomes. With advanced analytics and reporting enterprises want to have pre-defined or expected standards documented so that they can quantify results in real-time.
Hiring a managed service provider will give businesses an assurance of getting the most out of their cloud managed services.
6. Infrastructure as a Service
Business are relying on new and emerging technologies to make their day-to-day operations more efficient, and result-oriented. But adopting those technologies isn’t just about having the right skills, but also resources to afford them – both in terms of the hardware and the software.
To make the operation cost under control the best option is to hire a cloud managed services provider which can offer infrastructure-as-a-service (IaaS). This service model will be a subscription-based billing model, which provides an advantage in terms of scalability, cost, and security.