How Cloud computing is transforming CCM

What is CCM? Customer Communications Management (CCM) software is a front-office experience technology that allows enterprises to provide communications to their customers at scale. Usually, these software’s will be connected to the back-office (business processes, core banking systems, insurance systems, and even customer relationship management systems) to provide the experience throughout the customer journey. There […]

Begin typing your search term above and press enter to search. Press ESC to cancel.

Enjoy this blog? Please spread the word :)