Beyond the Dev and Ops teams, DevOps also reduces the gap between the ground crew and the “approval boards”. Management chain of command in an organization is as important as the driving force of the company. As the size of the company increases the distances between increases, while the Dev and Ops teams may be on the same page about an update. How do we bring the attention of management to this?
As mentioned before, DevOps is about work culture more than anything else, some of the decision makers have to direct line of communication between the two teams. The existing teams are busy as Dev team is busy with producing new and innovative capabilities while automating the existing business processes for agility and efficiency. Ops team is busy with making sure that systems and applications are stable, available and responsive. As the two teams seem to work in two entirely spheres, it falls on the management hierarchy to make sure that the two teams are on the same page.
Lead By Example
The decision maker has to manage the process, the expectations and demands the clients as well as the end user. While The Dev team will help meet the demands of the clients and the Ops team will make sure that end user gets the best product or service possible. The responsibility of the decision maker is to make sure that end goal is not lost between the complexity of the process.
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